PRIVACY POLICY

In order to reassure the Users of this Website that the protection of the privacy of the Users visiting the Website is particularly important to us, and to provide them with information on the personal data collected by the Website, the purpose of its collection and the use of cookies, we present this privacy policy.

We provide privacy protection at a level at least equivalent to the standards set out in the applicable legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“RODO” / “GDPR”), the Act of 18 July 2002 on the provision of services by electronic means (Dz.U.2013.1422 as amended), the Act of 29 August 1997 on the protection of personal data (Dz.U.2015.2135 as amended), as well as the Act of 16 July 2004. – Telecommunications Law (Dz.U.2014.243 as amended). The data will be processed during the period in which a complaint or lawsuit can be lodged, as well as during the period for which the Administrator is obliged to process the data under the Acts. We process data processed for direct marketing of our products and services until the Customer objects to the processing for this purpose.

1. Objectives of the adopted privacy policy and use of cookies on the website.
   1. This Privacy and Cookies Policy governs the rules of personal data processing of the collection and use of information on users in the Internet service in the domain of www.formatwood.com (hereinafter referred to as the “Service”). The administrator of the personal data of FORM AT WOOD Sp z o.o. with its registered office at: ul. Technologiczna 2, 45-839 Opole, entered in the register of entrepreneurs kept by the District Court in Opole, 8th Commercial Division, under KRS number: 0000772013, NIP: 7543210165.
   2. The controller processes your personal data for the following purposes:
      
      1. the execution of orders and contracts carried out by the entity,
      2. fulfilment of the legal obligations incumbent on the entity,
      3. communication related to the handling of enquiries, orders and requests offered by the entity (telephone contact, e-mail, contact form of our service, etc.),
      4. when handling complaints or any other claims,
      5. for analytical or statistical purposes,
      6. targeting you with marketing content (delivery of marketing communications based on cookies, analytical data and direct marketing),
   3. By ticking the option “I want to receive an e-mail Newsletter” (you agree to receive commercial information by electronic means of communication sent by www.formatwood.com and to use e-mail communication for marketing purposes), your personal data will also be processed by the Service in order to provide information about the offer and to deliver newsletters containing information about the offer free of charge. Providing personal data is voluntary
   4. Please be informed that the Website may contain references – links enabling, in case of clicking on them, reaching other websites managed by other administrators. The Administrator of this Website has no influence on the privacy policy of these administrators, nor on the policy of cookie use, and is not responsible for it. Therefore, we urge the User to familiarise themselves with the privacy policy of these websites and the use of cookies.
2. Type of data
   

   Data collected about users on the Website, including personal data how it is used, user rights. When visiting our Service, data about the User can be provided by the User in two ways: passively and actively.

   1. Passively collected data is information automatically recorded by the website: anonymous information regarding the time of the user’s visit, IP address, URL address, browser type (so-called system logs), number of visits, device data, browser language, operating system type.
      The automatically collected data is analysed for statistical purposes using the Google Analytics standard solution. This tool operates on the basis of so-called cookies and does not provide any data that can identify the user. Google’s privacy policy can be found at https://www.google.com/intl/pl/policies/privacy/ .
      The data collected in the manner described above is stored only for the purpose of assisting in the administration of the Website, enabling its efficient functioning and applying User-friendly solutions. We ensure that this information is not disclosed to anyone other than those authorised to administer the Website.
   2. The data collected by the Service is also the data provided by the User actively.
      
      1. In order to make use of the consultation, the User may complete the contact form once, without prior registration and login, by filling it in with his/her name, surname, email address, company name, telephone number. The data will be processed for the time necessary, in any case no longer than until the User objects.
      2. The Service allows you to contact the relevant departments of the Service by means of a contact form or by telephone. When contacting in one of the above-mentioned ways, you provide your e-mail address and/or telephone number. This data is used only for contact purposes, i.e. to prepare an answer to the question asked by the User.
      3. The website makes it possible to subscribe to the newsletter by clicking on the “order newsletter” option. When subscribing to the newsletter, the user provides data such as: e – mail address. This data is only used to send the user our newsletter or newsletter.
   3. The user has at any time the right to inspect the data processed by the Administrator, the right to request changes to the data, as well as their deletion. For this purpose, a request should be sent to info@formatwood.com.
   4. The user may unsubscribe from the newsletter or subscription at any time. He/she can do this himself/herself via the “Unsubscribe from newsletter” option available in each message sent by the Service within the Newsletter.
3. Cookies and how they are used
   When using the Website, cookies are stored on the User’s terminal equipment. The www.formatwood.com website does not collect any information automatically, except for the information contained in cookies.
   
   
   1. Cookies (so-called “cookies”) are IT data, in particular text files, which are stored in the Service User’s terminal equipment and are intended for use on the Website. Cookies usually contain the name of the website they come from, the time they are stored on the terminal equipment and a unique number.
      The entity placing cookies on the terminal equipment of the Service User and accessing them is the Service Operator www.formatwood.com.
   2. Cookies are used for:
      
      1. adapting the content of the Website pages to User preferences and optimising the use of the websites; in particular, these files allow for recognition of the Website User’s device and appropriate display of the website, adapted to his/her individual needs;
         the creation of statistics that help us understand how visitors to the Website use the websites, which enables us to improve their structure and content;
         maintaining a session of the Service User (after logging in), thanks to which the User does not have to re-enter his/her login and password on each sub-page of the Service;
         
         The Website uses two main types of cookies: “session” (session cookies) and “permanent” (persistent cookies). “Session” cookies are temporary files that are stored on the User’s terminal equipment until they log off, leave the website or switch off the software (web browser). “Persistent” cookies are stored on the User’s terminal equipment for the time specified in the parameters of the cookies or until they are deleted by the User.
   3. The following types of cookies are used within the Service:
      
      1. “necessary” cookies to enable the use of services available on the Website, e.g. authentication cookies used for services requiring authentication on the Website;
      2. cookies used for security purposes, e.g. used to detect misuse of authentication on the Website;
      3. “performance” cookies, enabling the collection of information about the use of the Website’s websites;
      4. “functional” cookies, enabling “remembering” the User’s chosen settings and personalising the User’s interface, e.g. with regard to the User’s chosen language or region of origin, font size, website design etc;
      5. “advertising” cookies, enabling the delivery to Users of advertising content more tailored to their interests.
   4. In many cases, the web browsing software (web browser) allows cookies to be stored on the User’s terminal device by default. Users of the Website may change their settings regarding cookies at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the settings of a web browser or inform on their each time placing in the equipment of a User of the Service. Detailed information on the possibility and methods of using cookies is available in the settings of your software (web browser).
   5. The Operator of the Website informs you that restrictions on the use of cookies may affect some of the functionalities available on the Website.
   6. Cookies are placed on Service User’s terminal equipment and may also be used by advertisers and partners cooperating with the Service Operator. Personal data of Users in connection with storing cookies are profiled (pursuant to Art. 4 pt. 4 RODO).
4. Safeguards, legal basis for processing personal data
   
   The User’s personal data is stored in a database to which technical and organisational measures have been applied to ensure the protection of the processed data in accordance with the requirements set out by the legal provisions on the protection of personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“RODO” / “GDPR”), the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws 2013.1422 as amended), the Act of 16 July 2004. – Telecommunications Law (Dz.U.2014.243 as amended).
   The website uses technologies and procedures for the protection of personal data ensuring due protection of Users’ privacy. Only persons authorised by the data controller have access to the database.
   
   
5. Changes to the privacy policy
   
   Changes to the privacy policy will only be made in order to raise the standards of protection of the privacy policy or to adapt the policy to the requirements of the law. On each occasion, the User will be informed of the change in a notice sent to the email address if the User has consented to be contacted in this way.
   
   
6. Your rights
   
   In accordance with the RODO – General Data Protection Regulation of 27.04.2016, the User is entitled to:
   
   
   1. deletion of your data
   2. to restrict the processing of its data
   3. to be anonymous
   4. access to and a copy of their data
   5. data portability
   6. object to the processing of your data
   7. the correction of their data
   8. lodge a complaint with the supervisory authority, the President of the Office for Personal Data Protection
   9. to be notified of data leaks
      
      Data will not be transferred to a third country or any international organisation. In accordance with Art. 4 para. 4 RODO the data may be profiled.
      
7. Contact with the administrator and report irregularities
   
   Please report any irregularities, comments, requests regarding the privacy policy to the following address: info@formatwood.com . We assure you that each report will be considered by us and responded to at the e-mail address provided in the report.
   In the event of irregularities related to the processing of personal data, the Customer has the right to report the violations to the President of the Personal Data Protection Authority.